Privacy Policy

A legal disclaimer

Effective Date: December 1, 2024

Operation Providing Hope is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, donate to our cause, or engage with our organization in other ways. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information
When you make a donation, sign up for our newsletter, or contact us, we may collect personal information, including:

Name, email address, mailing address, phone number, and/or payment information (e.g., credit card or banking details for donations)

Non-Personal Information
We may also collect non-personal information, such as:

IP address, browser type and version, device information, website usage data (e.g., pages visited, time spent on the site)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process donations and provide receipts or acknowledgments
To communicate with you regarding your donations, events, and other activities related to our mission
To send you newsletters, updates, and other marketing materials (you may opt-out at any time)
To improve our website, services, and user experience
To respond to inquiries or requests you may have
To comply with legal obligations and prevent fraud

3. How We Protect Your Information

We are committed to maintaining the security of your personal information. We use industry-standard security measures to safeguard your data, including encryption, firewalls, and secure server protocols. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. We may share your information in the following cases:

With trusted third-party service providers who help us with tasks such as processing payments, sending emails, or conducting surveys. These third parties are required to protect your information and use it only for the services they provide on our behalf.
As required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and property.
In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, improve site functionality, and analyze website traffic. You can control cookies through your browser settings, but disabling them may impact your ability to use certain features of the website.

6. Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request the deletion of your personal information (subject to legal obligations)
Opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly

If you would like to exercise any of these rights or have concerns about the information we hold about you, please contact us using the details below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.